360°Service
Thermal oil 360°
Comprehensive and full-cycle service throughout the entire life cycle
Troubleshooting
Zhongneng Chemical Technology offers lifetime free troubleshooting, with a 24/7 hotline and on-site service within 24 hours in East China and 48 hours nationwide, ensuring worry-free system operation.
Oil Regeneration
Zhongneng provides online regeneration treatment for expired oil products, which can improve oil quality, extend life, reduce costs, and help the system maintain high efficiency for a long time without downtime.
Energy Saving and Consumption Reduction
Zhongneng offers efficient system cleaning services, using safe cleaning agents to effectively remove coking and carbon deposits. Oil can be injected directly after cleaning without drying, significantly reducing downtime. Insulated transportation and E-cloud tracking are also included to reduce energy consumption.
Periodic Diagnostics
Zhongneng provides full-cycle diagnostic services, with regular inspections at 3 months, 6 months, and every six months thereafter.
Design Support
With over 20 years of experience and a 24/7 expert team, Zhongneng provides system design, scientific selection, and technology sharing to ensure reasonable furnace tube layout, accurate equipment selection, and efficient and safe system operation.
Start-up Guidance
Zhongneng provides professional start-up guidance, including on-site inspections and customized commissioning plans before startup, along with customized training to help your team quickly master operation and ensure smooth system commissioning.
Technical concept
Specialty

Leveraging over 20 years of industry experience and a professional technical team, Zhongneng Technology provides comprehensive technical support and customized solutions, covering system design support, product selection, and usage guidance. 

Zhongneng Technology has passed ISO9001 international quality system certification and possesses industry-leading testing technology and equipment. We can conduct comprehensive testing on all product performance aspects, including thermal stability, flash point, viscosity, carbon residue, and acid value, ensuring the stable and reliable quality of every drop of our product. Our testing personnel are all highly experienced and have won awards in national organic heat transfer fluid testing competitions.

Specialty
Considerate

Zhongneng Technology offers free sample testing and system diagnostics. When your product testing cycle is approaching, we will proactively call to schedule sample collection and technical service. Our technical experts will arrive precisely on time to help you identify and eliminate potential problems, improve your system and operations, enhance system safety, and extend the lifespan of your heat transfer oil, ensuring it remains as good as new.

Considerate
Efficient

Zhongneng Technology's technical team is on call 24/7, with a nationwide service hotline available immediately. For on-site service, we promise to arrive within 24 hours in East China and within 48 hours in other parts of China.

Year-round technical support is available to remove any obstacles you may encounter, helping you handle various situations with ease and peace of mind.

Furthermore, leveraging our large-scale warehousing and professional logistics system, we can provide safety stock and emergency supply services, ensuring timely delivery.

Efficient
Specialty
Considerate
Efficient
Technical Support
Product Selection
Technology Sharing
Pre-sales service
Technical Support

We provide free consultation and technical support for customers' heat transfer oil system solutions, design, and installation; professional sales personnel provide on-site service, truthfully and objectively introducing the performance, characteristics, limitations, and special requirements of different products for their equipment, helping users correctly select economical and suitable heat transfer oils.

Sales service
Commissioning and Start-up
Commissioning and Start-up

Start-up is a critical and error-prone stage for heat transfer oil systems. Zhongneng Technology provides on-site pre-start-up inspections and oil testing, offering customized solutions to ensure a safe and smooth system startup.

User Training
User Training

Zhongneng Technology provides customized training, concise technical manuals, and full-process engineer Q&A for SCHULTZ® heat transfer oil users to help you quickly master the usage methods and fully utilize the product's performance.

System Cleaning
System Cleaning

Long-term use of heat transfer oil can easily lead to coking and carbon buildup, affecting heat transfer and posing safety hazards. Zhongneng Technology provides safe and efficient specialized cleaning agents that can quickly remove oil stains and hard deposits. New oil can be added directly after cleaning without drying, significantly reducing downtime.

Customized Logistics
Customized Logistics

Zhongneng Technology boasts large-scale warehousing and a professional fleet, offering both tank truck and steel drum refrigerated transport options to ensure safe and efficient delivery during winter. Leveraging the E-Cloud platform, you can track your goods' entire journey in real time, ensuring complete peace of mind.

After-sales service
Periodic Diagnostics
Periodic Diagnostics

Upon delivery of Zhongneng products, 24/7 after-sales service is immediately initiated. Pre-maintenance appointments are made, and experts arrive on time to identify potential problems, optimize system operation, and improve safety and oil lifespan. A unique file is created for each customer through the E-Cloud platform, with data stored in the cloud for easy access to online resources and expert assistance anytime, anywhere, enabling efficient problem-solving.

Free Testing
Free Testing

Choose SHULTZ® heat transfer oil and enjoy comprehensive technical support. We offer lifetime free oil sample testing services; you can send samples periodically or at any time (we provide aluminum bottles free of charge). Senior engineers will generate professional reports based on these reports, providing timely warnings of potential system problems via the E-Cloud platform, ensuring your peace of mind throughout the process.

Troubleshooting
Troubleshooting

Zhongneng Technology provides a lifetime free troubleshooting service. When your system malfunctions, you can call our 24-hour hotline at 0518-83866808 at any time, and our technical experts will immediately provide professional solutions. We promise to arrive on-site within 24 hours in East China and within 48 hours in other regions to help you quickly restore production.

Product Recycling
Product Recycling

For expired SHULTZ® heat transfer oils nearing the end of their service life, Zhongneng Technology offers recycling services to turn waste into treasure. Our online recycling units can process the oil without stopping operations, effectively extending its lifespan and significantly reducing your operating costs.

Service Story
Following a 360° service model, Zhongneng Technology's professional technical services give cus

Since its inception, Jiangsu Zhongneng Chemical Technology Co., Ltd. has always adhered to the spirit of striving for perfection, taking "committing to customer satisfaction and creating value for customers" as its core value concept. It provides a comprehensive 360° all-round, full life-cycle service model as a guarantee to fulfill its promises. Through a full range of technical services encompassing pre-sales, sales, and after-sales stages, Zhongneng Chemical Technology has provided professional, efficient, and thoughtful technical services to numerous industry clients, earning high praise from users.

360° all-round full life cycle service prevents problems before they occur and wins customer trust.

As one of the world's three largest vertically integrated synthetic high-temperature heat transfer oil companies, Zhongneng Chemical Technology has proposed a 360° all-around full life cycle service model, which will provide meticulous care for users throughout the entire process.


A pharmaceutical company's heat transfer oil heating system originally used mineral heat transfer oil with an operating temperature of 300℃. Under normal operating conditions, this mineral oil deteriorated significantly in less than two years and became unusable. In response, the company consulted the technical department of Zhongneng Chemical Technology for solutions.